Refund and Returns Policy

 

Shipping, Return & Refund Policy – Amasha Lifestyle

At Amasha Lifestyle, we are committed to providing you with a hassle-free and enjoyable shopping experience. Customer satisfaction is our top priority, and we are always here to help resolve any issues with your orders in the best possible way.

Shipping Policy

Order Dispatch: All orders are typically dispatched within 24–48 hours of receiving the order.

Delivery Timeline: Orders are expected to be delivered within 3–5 business days.

Shipping Charges:

• Free shipping is available on all orders above ₹1000/- across India.
• Orders below ₹1000/- will incur a shipping charge of ₹150/-.
• International orders are shipped at the actual shipping cost.

Tracking: A tracking number will be shared via email and SMS once the order is shipped. Customers can track their orders in real-time through the provided link.

Order Cancellation

• Order cancellations are allowed only within 24 hours of placing the order.
• No cancellations will be accepted after the 24-hour window.
  
  

Return & Refund Policy

The return policy applies only to new and unused products, and is valid within 3 days of delivery.

All products undergo strict quality checks before dispatch. As a result, the chances of receiving a damaged product are minimal.

Please note: We have a strict NO REFUND policy.

Exchange/Replacement Policy

As per our policy for fashion jewellery, the replacement/exchange will be delivered within 10 days of receiving the complaint in the following cases:

• The product received is damaged in transit
• Wrong product delivered

To initiate an exchange/replacement:

Email us at enquiry@amashalifestyle.com within 3 days of receiving the product to submit your complaints.

Attach photographic proof showing:

• Damaged parcel
• Damaged product
• Mismatch with the product shown on our website

Conditions for Exchange/Replacement

• Items must be unused, in original packaging, and with tags intact
• Products with tags removed will be considered used and will not be eligible for exchange
• If the desired replacement product is unavailable/out of stock, you may choose an alternative product of equal or higher value. Any price difference for higher value products must be paid online through our platform
• Once your exchange request is approved, our courier partner will pick up the product within 5 days
• The replacement will be processed only after we receive the product in a saleable condition.

Note: The management’s decision will be final on all matters of exchange/replacement

How to Place an Order

Placing an order is simple:

• Browse our product range and select your item
• Login or proceed with guest checkout
• Add products to your cart or click “Buy Now”
• Enter your delivery address, email, and active mobile number
• Proceed to payment and confirm your order
• Order confirmation will be sent via email and SMS upon successful payment

Contact Us

Amasha Lifestyle
Address: F 209, Silver Springs Phase-2 AB Bypass Road, Indore – 452020 (M.P.), India
Email: enquiry@amashalifestyle.com
Working Hours: Monday to Saturday | 10:00 AM to 6:30 PM